.png)
FAQ's
Next Automations is an AI automation agency that helps businesses streamline workflows, enhance customer service, boost sales, and improve internal communications using AI Chatbots, AI Phone Receptionists, Smart CRM™, and smart workflow automations.
About Next Automations
Studies show that AI can increase productivity by up to 40% (Source: Forbes). It helps businesses respond faster, reduce human error, and improve efficiency across customer service, sales, and internal communications. In saying this, we also believe that "AI will not replace people, but by people who knows AI!"
AI - It's Now!
Choose Next Automations for:
-
Conversational AI Chatbots: Enhance customer service, sales, and internal communication with 24/7 support.
-
Conversational AI Phone Agents: Handle inbound and outbound calls with human-like interactions for reception or sales.
-
Smart CRM™: Manage client interactions with a unified inbox, customer review automation, and appointment scheduling.
-
Workflow Automation: Streamline repetitive business processes for increased efficiency.
-
Prompt Engineering Workshops: Empower teams with AI skills for better productivity and collaboration.
Solutions
-
Our solutions are suitable for any business, especially those focused on customer service, sales, and internal communication. We primarily work with SME's but flexible enough to work with any team size.
All Teams
Simply book a free consultation discovery call with us. We'll assess your business needs and recommend the best AI solutions tailored to your goals.
Get Started
We prioritize data security by implementing robust security measures and compliance with industry standards to protect your information. Read through our Privacy Policy.
Privacy & Security
Conversational AI Chatbot
Our AI Chatbot stands out because it's the only AI Chatbot in the market that is dual feature, text and voice chat:
-
Dual Communication: Handles both voice and text chats, increasing engagement and conversion rates with website visitors and internal staff.
-
AI Navigation Bar: Sits in the middle of any website, promoting easy access and high engagement.
-
Voice Call Simulation: Triggers voice chats by animating a voice call on the website, simulating a real phone call.
-
Cost-free Voice Chat: Uses an internet connection instead of per-minute charges, making voice interactions cost-effective.
-
Automated Follow-up: Sends a draft email after each interaction for your approval or edits to ensure effective lead follow-up.
-
Lead Qualification: Asks strategic questions to gather valuable information and qualify leads.
-
Appointment Scheduling: Books appointments via an intuitive pop-up calendar.
-
Seamless Chat-to-Call Transition: Allows you to trigger a delay to call the customer currently chatting, converting text chats to voice chats effortlessly.
AI Chatbot
-
AI Chatbots improve response times, handle customer inquiries 24/7, and streamline internal processes, enhancing overall productivity and customer satisfaction.
Benefits
Yes, our AI Chatbots integrate seamlessly with websites, Facebook Messenger, and WhatsApp.
Integration
Yes, we offer custom voice options, multilingual support, and advanced features like sentiment analysis to meet your specific business needs.
Features
Conversational AI Phone Agent
A Conversational AI Phone Agent handles inbound and outbound calls, providing human-like interactions. It can function as a virtual receptionist, manage customer inquiries, schedule appointments, and even conduct sales outbound calls.
For more information, check our sample AI Phone Agent sample recordings.AI Phone Agent
Yes, we offer custom voice options, multilingual support, and advanced features like sentiment analysis to meet your specific business needs.
Voice Options
Prompt Engineering Workshop for ChatGPT
Our 4-hour crash course covers the basics of prompt engineering, leveraging large language models like ChatGPT to improve productivity. It includes hands-on exercises, an introduction to custom chatbot development, and workflow automation for repetitive tasks.
For more information, check out Prompt Engineering Workshop For ChatGPT.The Workshop
Yes, participants receive a non-credit completion certificate that can be added to their CV and LinkedIn profiles, boosting confidence and showcasing new AI skills.
Post Worskshop
The Prompt Engineering Workshop is a great initial step for your company to adopt AI. Here’s what makes it valuable:
-
AI Adoption Starter: A perfect starting point for companies looking to integrate AI into their workflows.
-
Team Alignment: Ensures your entire team is on the same page when it comes to adopting and working with AI.
-
Confidence Boost: Our non-credit certificate gives a confidence boost to all participants, even those who feel intimidated by technology.
-
Higher Adoption Rates: Increases the likelihood of your team embracing AI as part of their daily tasks.
-
Work Optimisation: Helps teams discover how to make their day-to-day work more efficient using AI.
-
Fundamental Skill: Teaches the core skill of prompt engineering, the very foundation of working effectively with AI.
-
Asking the Right Questions: Equips your team with the ability to ask the right questions in the right way, unlocking the full potential of AI tools.
Fundamental SKill in AI
-
Smart CRM™ & Workflow Automation
Our Smart CRM™ offers the following features:
-
Unified Inbox: Synchronizes client records and messaging across platforms like email, Facebook, Instagram, and SMS.
-
Customer Review Management: Automates the collection and management of customer reviews to enhance business credibility.
-
Appointment Automation: Simplifies scheduling with automated booking and reminders, reducing no-shows.
-
Missed Call Text-Back: Automatically sends a follow-up text message when a call is missed, ensuring no leads are left unattended.
-
Workflow Automation: Streamlines business operations by automating repetitive tasks and processes.
Features
-
While we focus on workflow automation within our platform, we can handle simple integrations with your existing software if needed.
Integration
Pricing & Support
We charge a one-off setup fee, followed by a monthly subscription. Pricing depends on the complexity of the chatbot or Conversational AI Phone Agent. Book a free discovery call with us to get a custom quote.
Free Consultation
Yes, our subscription includes ongoing support, staff traning, onboarding and maintenance to ensure your AI solutions are always up-to-date and aligned with your business goals.
Support
